Privacy Policy | acebet Official Online Casino Philippines

Welcome to acebet. This Privacy Policy explains how we handle your personal information when you use our services. This policy applies exclusively to users within the Philippines.

Please note that this policy only governs our own platform. Once you leave our website to visit third-party sites, such as external payment portals or partner links, we no longer have control over the data collected by those entities. We encourage you to read the privacy policies of any third-party sites you visit.

We gather information through three primary methods:

• Directly from you: Information you enter during registration, KYC uploads, and support requests.
• Automatically: Through cookies and server logs as you navigate our platform.
• Partner Providers: From our partner service providers, such as payment processors, who confirm the success of your transactions.

Your data is processed for the following essential purposes:

• Account Management: Creating, updating, and securing your user profile.
• Financial Operations: Processing deposits and withdrawals accurately.
• Compliance: Verifying identity and age to prevent underage gambling.
• Security: Detecting fraud, preventing multi-accounting, and protecting against cyber attacks.
• Personalization: Tailoring the displayed content to enhance your user experience.
• Legal Obligations: Meeting requirements applicable to gambling operators in the Philippines.
• Marketing: Sending promotions and updates, but only if you have provided explicit consent.

We do not sell your personal data to any third party. We only share information in these specific scenarios:

• Operational Partners: With payment providers, identity verification services, and technical infrastructure hosts required to run the platform.
• Legal Requirements: When required by law to share information with relevant authorities to prevent money laundering or fraud.

We implement robust safeguards to protect your information:

• Encryption: Data is encrypted in transit using secure protocols.
• Access Control: Internal access to personal data is strictly restricted to authorized personnel on a need-to-know basis.
• Payment Isolation: Sensitive payment details are handled by specialized providers, ensuring we do not store full credit card or banking credentials.
• Continuous Monitoring: Regular security monitoring to identify and mitigate potential threats.

We use cookies to improve site functionality and analyze traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Depending on your jurisdiction, you have the following rights regarding your data:

To exercise these rights, please contact our support team via the channels available on this site. Note that even after account closure, certain data must be retained as required by gambling and anti-money laundering rules in the Philippines.

We retain your personal information for as long as your account remains active. Once an account is closed, we will continue to store necessary data for the period required by applicable law in the Philippines to satisfy legal, auditing, and regulatory obligations.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be closed immediately and all associated funds will be handled according to our terms.

Parents or guardians who become aware of a minor using our platform are encouraged to report the account immediately via our support channels.

To provide our services, some of our trusted technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to maintain the security and confidentiality of your data during these transfers.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of this page to ensure you have the most current version.

If you have any questions, concerns, or requests regarding your privacy and the handling of your personal data, please reach out to us through the Support page. Our team is available to assist you through the official communication channels listed there.